Returns & Refunds Policy
We want every purchase to feel intentional and bring value to your everyday rituals. If something doesn’t fit, our return and refund process is designed to be simple, transparent, and fair.
Eligibility for Returns
- Items may be returned within 30 days of purchase.
- Products must be unused, in original packaging, and in resalable condition.
- Proof of purchase (order number or receipt) is required.
Refunds
- Refunds are issued to the original payment method once the item is received and inspected.
- Processing typically takes 5–7 business days.
- Shipping costs are non‑refundable unless the product was defective or incorrect.
Exchanges
- Exchanges are available only for the same item in a different color, if that color is in stock.
- Please note your preferred color when contacting us..
Exceptions
Certain items cannot be returned or refunded:
- Final sale items
- Personalized or custom products
- Perishable goods (such as food or drink items)
How To Start a Return or Exchange
To initiate a return or exchange, please contact us at: 📧 thestyleedithi@gmail.com
When reaching out, please include:
- Your order number
- The reason for your return or exchange
- The item name and color
- A brief note on whether you’d like a refund or an exchange (and your preferred color if applicable).
We’ll provide instructions for shipping the item back to us.
Response timeline: We aim to respond to all return/exchange requests within 1–2 business days.
Our Commitment
We value transparency and care in every step. This policy ensures that returns are handled fairly while protecting the integrity of the products we share.
Customer Questions or Concerns
Your voice matters—share your thoughts, questions, or order details so we can respond with care.
